At PilaMania, we handle your data with care. Here you can read exactly what we collect, why, and how we protect your privacy.
PilaMania is responsible for the processing of personal data as described in this privacy policy.
For questions about this privacy policy, please contact us at pilamania.beheer@gmail.com.
PilaMania processes personal data because you use our services and/or because you provide this data to us directly.
We do not collect special categories of personal data such as information about health, race, political opinions, or criminal records.
| Purpose | Data Involved | Legal Basis |
|---|---|---|
| Responding to your inquiries | Name, email, message | Performance of contract |
| Contacting you about products | Name, email, phone | Legitimate interest |
| Improving the website | Anonymized browsing behavior | Consent |
| Sending newsletters | Email address | Consent |
| Processing orders | Name, address, payment details | Performance of contract |
| Complying with legal obligations | Billing information | Legal obligation |
We only process data that is necessary for the relevant purpose. We do not collect more than needed.
We do not retain your data longer than necessary:
Once the retention period has expired, your data will be deleted or fully anonymized.
We never sell your data to third parties. In some cases, we work with trusted partners:
All these parties are bound by strict data processing agreements and may only use your data for the services they provide to us.
In exceptional circumstances, we may be required to share data with government authorities, for example in the case of a court order.
Under the GDPR (General Data Protection Regulation), you have the following rights:
Send an email to pilamania.beheer@gmail.com with your request. We will respond within 30 days. To verify your identity, we may ask for additional information.
Are you not satisfied with how we handle your data? You may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
We take the protection of your data seriously and implement appropriate measures:
Despite all measures, no internet transmission is 100% secure. We do everything possible to minimize risks.
We may update this privacy policy from time to time, for example due to new legislation or when we introduce new services.
The most current version can always be found on this page. In the event of significant changes, we will inform you via the website or by email (if you are a newsletter subscriber).
Last updated: February 1, 2026
Version: 1.0
Do you have questions, comments, or a request regarding this privacy policy or your personal data? We are happy to help.
Privacy-related questions:
pilamania.beheer@gmail.com
General inquiries:
sales@pilamania.com
We aim to respond to your inquiry within 5 business days.
