PilaMania is responsible for the processing of personal data as described in this privacy policy.

Company Details

• Company name: Sense For Succes B.V.
• Location: Uden, The Netherlands
• Email: sales@pilamania.com
• Website: www.pilamania.nl
• Chamber of Commerce (KvK): 854983569

For questions about this privacy policy, please contact us at pilamania.beheer@gmail.com.

PilaMania processes personal data because you use our services and/or because you provide this data to us directly.

Data You Actively Provide

• Name and contact details (via contact forms)
• Email address (for communication)
• Phone number (if you provide it)
• Company name (for B2B relationships)
• Messages and questions you send to us

Data Collected Automatically

• IP address (anonymized)
• Browser type and device information
• Pages visited and click behavior
• Referring website
• Date and time of visit

We do not collect special categories of personal data such as information about health, race, political opinions, or criminal records.

We only process data that is necessary for the relevant purpose. We do not collect more than needed.

We do not retain your data longer than necessary:

• Contact forms: 2 years after last contact
• Newsletter subscriptions: Until unsubscription + 30 days
• Order data: 7 years (legal retention obligation)
• Website analytics: 26 months (anonymized)
• Email correspondence: 2 years after last contact

Once the retention period has expired, your data will be deleted or fully anonymized.

We never sell your data to third parties. In some cases, we work with trusted partners:

Processors We Work With

• Hosting provider: For hosting our website (within the EU)
• Google Analytics: For website statistics (with IP anonymization)
• Email provider: For sending emails

All these parties are bound by strict data processing agreements and may only use your data for the services they provide to us.

Legal Obligations

In exceptional circumstances, we may be required to share data with government authorities, for example in the case of a court order.

Under the GDPR (General Data Protection Regulation), you have the following rights:

• Right of access: You may request which data we hold about you.
• Right to rectification: You may have incorrect data corrected.
• Right to erasure: You may request deletion of your data (under certain conditions).
• Right to restriction: You may request a temporary halt to data processing.
• Right to data portability: You may request your data in a commonly used format.
• Right to object: You may object to certain types of processing.
• Right to withdraw consent: You may withdraw any consent you have given at any time.

How Do You Exercise These Rights?

Send an email to pilamania.beheer@gmail.com with your request. We will respond within 30 days. To verify your identity, we may ask for additional information.

Are you not satisfied with how we handle your data? You may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

We take the protection of your data seriously and implement appropriate measures:

• SSL/TLS encryption: All data transfers are encrypted
• Secure servers: Hosting within the EU with certified providers
• Access control: Only authorized employees have access
• Regular updates: Systems are kept up to date
• Backups: Regular backups prevent data loss

Despite all measures, no internet transmission is 100% secure. We do everything possible to minimize risks.

We use cookies to ensure the website functions properly and to understand how visitors use the site.

For detailed information about which cookies we use and how to manage your preferences, please see our Cookie Policy.

We may update this privacy policy from time to time, for example due to new legislation or when we introduce new services.

The most current version can always be found on this page. In the event of significant changes, we will inform you via the website or by email (if you are a newsletter subscriber).

Last updated: February 1, 2026
Version: 1.0

Do you have questions, comments, or a request regarding this privacy policy or your personal data? We are happy to help.

Privacy-related questions:
pilamania.beheer@gmail.com

General inquiries:
sales@pilamania.com

We aim to respond to your inquiry within 5 business days.